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  1. Shopper Help Center
  2. Help with Orders, Trials, and Returns
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  • When do I receive my refund?
  • How do exchanges work?
  • I've already mailed my return, but just got an email that I have 2 days left in my trial -- is there an issue with my return?
  • When does my trial period start?
  • I need more time -- can I extend my trial?
  • How do I return items I do not want to purchase?
  • My trial ended and I was charged but now I want to return something -- is this still possible?
  • Can I cancel my order?
  • I ordered the wrong item. Can you update my order?
Shopper Help Center