We are always excited about starting our own TryNow Trials so we understand wanting to know more about when your TryNow Trial may begin. Currently, your Trial can be started in one of two ways.
The first and most common way your Trial may begin is once you receive your package. TryNow works with our Partners to monitor for Carrier updates and when we see your order is delivered you should get a friendly email letting you know that your Trial has begun.
Note: if your order is shipped in multiple packages your Trial will start when the first package is delivered.
In addition to the previous experience, our system does also set a deadline based on what we believe to be the most amount of time that your package would need to reach you. This is designed to ensure that your trial begins in a timely manner in the event of an unexpected issue or if the carrier delivering your package were to not properly update your order as delivered.
If you ever have additional questions about your Trial please feel free to reach out to our team at Shopper-Support@TryNow.io.