If you returned your items before the end of your trial, you will not see a refund on your card because you were never charged. When you check out with TryNow, we place an authorization on your card to reserve funds in the event that you keep all items. Because you are not charged until the end of your trial, any “refund” processed during that time simply directs TryNow to charge you for kept items. If you returned all the items in your order, the authorization will simply drop from your card.